Returns & Exchanges
At CNP Professional, we want you to be fully satisfied with your supplements. If you change your mind or receive a faulty product, you can return unopened items in their original packaging within 30 days of delivery.
Check Eligibility
Ensure your item is unopened, has the safety seal intact, and is within 30 days of the original purchase date to qualify for a full refund.
Contact Support
Email our customer service team with your order number and reason for return to receive a unique Return Merchandise Authorization (RMA) number.
Package and Ship
Securely pack your items including the RMA note and send them back to our distribution center using a tracked shipping service for your protection.
Processing and Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing